Postage & Handling

General Information
As our customer, you must ensure that the correct delivery address is entered at checkout, as parcels that are returned to MW Laser as undeliverable may incur a re-dispatch fee and will be sent back out as regular mail. Freight charges paid for the original dispatch are not refundable.

Shipping Charges
For our local customers you may opt to pickup your order from MW Laser in Pakenham Victoria at with no shipping or handling charge.
For all our customers shipping charges are provided at the checkout
If required by MW Laser, you must pay to MW Laser the delivery fee (or such other fee as may be specified by MW Laser) in respect of each order.

The majority of MW Laser’s products are custom made and will be available for shipping or pickup within 3-5 business days.

Delivery times vary for each or our freight providers.
The following are estimates only, and are based on information provided by Australia Post: Standard mail – 7 to 10 business days for metro areas. Please allow up to another 7 business days for rural areas. For all Australia Post order enquiries please contact Australia Post directly on 137 678.

Damaged Deliveries
Subject to MW Laser’s return policy, MW Laser will take all reasonable care to appropriately pack all orders, but will not be liable or responsible for any damaged goods or missing orders lost in transit.

Risk Title In The Goods
Subject to payment, property and risk in the goods passed to the customer upon delivery of the goods to the customer’s nominated delivery address, anyone at the customer’s nominated delivery address who receives the goods shall be presumed by MW Laser to be authorised to receive the goods.

Free Shipping
Free standard shipping applies to some orders made within Australia.
Free standard shipping is subject to change at MW Laser’s discretion.

In these terms and conditions:

“Account” means the personalized account created by the Customer on the Website enabling the Order of Goods.
“Agreement” means these terms and conditions, including the terms of any Order placed by the Customer through the Website (if applicable).
“Business days” means business days in Melbourne, Australia.
“” means MW Laser ABN 99 997 943 631.
“Customer” means any person or persons who wish to or have used the website to place an Order.
“Goods” means any products described in an Order and includes packaging.
“Intellectual Property” means all rights in patent, copyright, trade names, trademarks, logos, designs, images (including photographs, videos, multimedia or films) or service marks (in each case whether registered or registrable).
“Material” means any information (including but not limited to data, source codes, and drawings) or images in any form (whether visible or not) stored on or used in connection with the Website.
“Order” means a request submitted by the Customer to purchase Goods from MW Laser through the Website.
“Restricted Material” means any product displayed for sale on the Website, the sale of which is restricted to persons of a certain age.
“Website” means the internet site located at operated by MW Laser, ABN 99 997 943 631.
Any reference in this Agreement to the singular includes the plural, to any gender including all genders, to any act or statute includes any act or statute which supersedes, replaces or modifies any earlier act or statute, to persons includes all bodies and associations both corporate and incorporated and vice versa, paragraph headings are for reference purposes only and all references to clauses are to clauses in this Agreement unless otherwise specified.

All references to dollar amounts are references to Australian Dollars (AUD).

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